Wildside Eco Tours LLC (“Wildside Eco Tours,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or interact with our services.
1. Information We Collect
Information You Voluntarily Provide
We may collect personal information you provide, including:
• Name • Email address • Mobile phone number • Booking details • Payment details (processed securely via third-party providers) • Passenger information • Waiver information • Messages or inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address • Browser type • Device type • Pages visited • Usage data • Cookies and analytics data
2. How We Use Your Information
We use collected information to:
• Process bookings and payments • Provide customer support • Send booking confirmations and trip reminders • Send operational or service updates • Improve website performance • Improve customer experience • Send marketing messages (where permitted)
3. SMS Communications
Wildside Eco Tours LLC may send SMS messages to users who voluntarily provide their mobile phone number.
Types of Messages You May Receive
Messages may include:
• Booking confirmations • Trip reminders • Service updates • Operational notifications • Customer support responses
Message Frequency
Message frequency varies based on your interactions and bookings.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying:
STOP — to unsubscribe HELP — for assistance
4. Mobile Information & Data Sharing
Wildside Eco Tours LLC does not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing purposes.
Mobile information is used solely for customer communication and service delivery.
5. Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to:
• Booking and reservation platforms • Payment processors • Technology service providers • Analytics providers • Legal authorities when required by law
7. Data Retention
We retain personal information only as long as necessary for legitimate business, legal, or regulatory purposes.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children without appropriate parental consent.
10. Your Rights
Depending on your location, you may request:
• Access to personal data • Corrections • Deletion (subject to legal requirements)
Requests may be submitted using the contact details below.
11. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page.
SMS Communications & Consent
Wildside Eco Tours LLC may collect your mobile phone number when you voluntarily provide it through our website, booking system, waiver forms, or other communication channels.
How We Use SMS Information Your mobile number is used solely for customer communications, including:
• Booking confirmations • Trip reminders • Operational notifications • Service updates • Customer support messages
SMS Consent By providing your mobile phone number and expressly consenting, you agree to receive SMS messages from Wildside Eco Tours LLC. Message frequency varies.
Message & Data Rates Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions You may opt out at any time by replying STOP to any message received.
For assistance, reply HELP or contact us directly.
Mobile Information Sharing Policy Wildside Eco Tours LLC does not sell, rent, trade, or share mobile phone numbers or SMS consent data with third parties for marketing purposes.